Topic: Has anyone had to deal with a professional negative review writer?

Hi everyone, I have a property that I believe has been targeted by professional negative review writers. Has anybody experienced this and were you able to resolve with Google?

Obtain pin to Google account via mail to moderate your account. Dispute and flag reviews daily.

Thanks! We’re doing that for all of our accounts. They just don’t always help.

I agree. Just thought it was worth a shot.

Yeah, I wish they were more helpful.

That’s a thing??

Good luck and have lots of patience. It’s a huge issue across a number of industries right now, and Google simply isn’t that responsive to cleaning it up.

Thanks Mike! Ughhhhhhh is All I can say! It’s ridiculous!

Why would professional negative review writers do that

To get paid

I would love to see what they are saying. I have some experience with this. Can you post their comment without revealing their name or the property’s? I’m sorry this is happening

They are poorly written and 10 showed up within 24 hours. Names are made up and the reviews use strange words to describe the property. I’ll try to post a screen shot.

As frustrating as I know it is, I truly think that most savvy future tenants can judge the quality of those "reviews" once they read them. Also, they will judge the tone/quality of your responses to them. Perhaps there's a way to use some subtle humor in your responses to the ridiculous ones? I know that would stand out (positively!) to me if I saw it.

searchengineland.com/study-responding-to...version-rates-296418

moz.com/blog/fake-negative-reviews-on-google

Who pays someone to write negative reviews? How is this even a thing? What is gained by writing bad/fake reviews?

So I had a huge problem with this after a terminated employee had practically all of her family negatively review us. I had all of my staff flag the review and nothing happened. I finally contacted Google, and essentially, although NONE of these people had ever lived there and I could provide documentation to prove that, their thought was that despite not LIVING at the property or having ever visited, these people did have some type of actual experience with the property, so the review was valid. Reviews are getting increasingly more difficult to remove and I think we just need to respond as well as we can.

Yes most Tenants specially they kept the apartment dirty and move out they write bad reviews

Chris Ramirez
6 days ago
The worst staff ever they do not know how to interact with there tenants the spanish bit** is retarded moved do not move here you will be screwed over. Unorganized at office raise rent whenever they want

here you go,
this will help you slightly but it is effective in countering the problem, even when it's a phony review

Yes I have dealt with negative reviews on google. And would like to know how to dealt with things like that. because it can really hurt someone's creditability and name of the company.