Topic: File Maintenance

Stefanie Ray's Avatar Topic Author
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Just curious what the time frame is these days for keeping old prospect/resident files. Is it 5 or 7 years?
Thanks
Posted 11 years 1 month ago
Last edit: by Stefanie Ray.
Mary Gwyn's Avatar
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Oops! Looks like no one replied.
We hold denied applicant files and "dead" guest cards for 2 years, since a fair housing complaint can be filed for 2 years after the person perceives the discriminatory behavior. We hold property resident files for 5 years from the time a resident moves out.
Hope this helps!
Mary
Posted 11 years 1 day ago