Hi Amy,
First of all, yay! Got a new position! I always like to acquaint myself with the office and knowing where everything is and how to find what I cannot find. Organization is the key. So, if you need the Make Ready Board, get one. Maybe with a smaller property, you won't need a large board. I used a plain white board on a property and my tech and I would prioritize vacant turns together. It's important to determine your office furniture and where it should be placed, too. You don't want your back to the door.
1.Communicate with the Maintenance Supervisor and discuss what he needs to do the job better - maybe there are equipment/tools he needs. Check out the budget and see if there is any money in it for those things and if not, you are in Budget Season so set aside $$$ for Maintenance.
2.Introduce yourself to Residents. Create a newsletter and feature your Maintenance Supervisor and any tips he has for residents in maintaining their home, what constitutes a maintenance emergency and how to call for on-call service.
3.Host an informal resident event. Always keeps treats in the Office (which maintenance, residents and Prospects like. Pet treats are welcome, too.
4.Set up a leasing area with all your marketing materials nearby.
5.Keep your work orders organized, too - tickets needing service and completed ones, so you KNOW what is to be done and maintenance knows where to pick them up and turn them in. Discuss outstanding work orders each morning, if necessary, and make a plan for completion. Morning meetings are great.
Not sure if this helps or not, but it is what I did when I started somewhere new.