Topic: How do you schedule weekend shifts at your community?

Trae Harding's Avatar Topic Author
Trae Harding
Good afternoon, our company is researching industry practices in regards to working weekend hours. Are any of your organizations scheduling weekends in an "outside the box" way? Currently we have the standard Saturday and Sunday hours but are exploring making changes. Thanks in advance!
Posted 5 years 11 months ago
Last edit: by Felicia Norman.
Scott Gilpatrick's Avatar Topic Author
Scott Gilpatrick
If the 60 day trend is 90 or above, we close Sundays
Posted 5 years 11 months ago
Michelle Bevan Fox's Avatar Topic Author
Michelle Bevan Fox
95% or above closed on Sunday but always open Saturday
Posted 5 years 11 months ago
Rebecca Slater's Avatar Topic Author
Rebecca Slater
We're open Saturday 10-5 and Sunday 1-5 always.
Posted 5 years 11 months ago
Michelle Bevan Fox's Avatar Topic Author
Michelle Bevan Fox
We also will stay open late on a Thursday till 8 for residents
Posted 5 years 11 months ago
Rebecca Slater's Avatar Topic Author
Rebecca Slater
We stay late til 7 on Wednesdays too
Posted 5 years 11 months ago
Mike Whaling's Avatar Topic Author
Mike Whaling
42% of leads across all of our clients come in outside of regular weekday office hours, so you’re missing business if you’re not open at those times.

One way to ease into it: Open on weekends by appointment only, then offer the ability for prospects to schedule their tour appointments online. There are a number of vendors that offer the online tour scheduling feature now.
Posted 5 years 11 months ago
Nichole Granquist's Avatar Topic Author
Nichole Granquist
We’re open 10-4 Saturday’s, and 11-4 on Sunday’s.
Posted 5 years 11 months ago
Angela Schmitz's Avatar Topic Author
Angela Schmitz
We are open Sundays and pay our staff time and a half for that day. So, open 4 hours, get paid for 6.
Posted 5 years 11 months ago
Anonymous's Avatar Topic Author
Anonymous
Saturdays 1-5 if our occupancy is below 95%, closed Sundays
Posted 5 years 11 months ago
Kristen Schultz's Avatar Topic Author
Kristen Schultz
We are open normal hours on Saturday from 9 to 6 and Sunday's noon to 5. It's not just about prospects but residents as well and their availability to contact us. We do have an office that starts at 10 on sundays but that's just to clear leads and paperwork before opening
Posted 5 years 11 months ago
Eric Brown's Avatar Topic Author
Eric Brown
We are Open for Business 7Days a Week Urbane Apartments, 8:00AM to 8:00PM Mon-Thu and 9:00AM-6:00PM Fri, Sat and Sun These have been our hours since we started our business in 2001, We are Open for Business when our competitors aren't. Our Prospects do OnLine Self Scheduling Tours
Posted 5 years 11 months ago
Jody Williams's Avatar Topic Author
Jody Williams
Sat 9-5, Sunday 1-5 and were off 2 full days that week.
Posted 5 years 11 months ago
Denise Spencer's Avatar Topic Author
Denise Spencer
I believe and have believed for MANY YEARS our Industry is in need of a shift for week-end hours!!!
SEVERAL REASONS.
I Suggest:
1-5 'BOTH' Sat&Sun
OR
Sat 12-5 & Sun CLOSED

1. gives you more days with a full team...MORE Productive and Creates a culture of TEAM UNITY!!
2. Sustain our SALES/Leasing person(s)Positive Attitude
3. stay OPEN from 6-7pm for Residents ONLY...Monday thru Thursday...Resident appreciation and RETENTION!
Posted 5 years 11 months ago
Brandy Grimmer's Avatar
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We are closed on Sunday and open Saturdays 9-3 The office can be very busy or very slow. It's a hit-or-miss situation. Our VP of Property Management has decided to have the Assistant Managers, of all our properties, to be scheduled to work Saturdays. We will see how this works. As a Leasing Consultant, I prefer to work Saturdays. It's nice to have more quiet times with the residents and prospects, because of less people in the office.
Some of our smaller properties are only open on the weekends by appointment only.
Posted 5 years 11 months ago
Gus Boukarroum's Avatar Topic Author
Gus Boukarroum
I agree with Brandy! To reduce employee burn out, close your office on Sundays. This will give your employees a full day of rest and will make them more productive the following week!
Posted 5 years 11 months ago