Reply: What is the one thing that apartment locators do that drive you nuts???

What is the one thing that apartment locators do that drive you nuts???

Reply: What is the one thing that apartment locators do that drive you nuts???

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[quote="anonymous post=20143 userid=0"]What is the one thing that apartment locators do that drive you nuts???[/quote]
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Anonymous

Update your systems correctly and we wouldn't have to call.

Posted 11 months 3 days ago

Krysti Maloney

I have to agree with Rochelle as a leasing professional yes sometimes it does get on one's nerves but we all are in customer service and that means helping everyone and some clients take advantage of locator and work them to death so it's important for the locator to know who they're spending their time on if the commission is worth it

Posted 5 years 10 months ago

Tiffany Lee

No. Getting an update on commission for yalls sake is one. But to call and ask for commission then start talking about a client is another. It’s tacky.

Posted 5 years 10 months ago

Rachelle Rannigan

Tiffany Lee - isn’t that the same? As long as the locator isn’t asking about commission while the client is present?

Posted 5 years 10 months ago

Tiffany Lee

It all comes back to the question being asked. No one works for free. And if the locators want to formally know then they can call separately or email. Not ask first and then talk about a client.

Posted 5 years 10 months ago

Rachelle Rannigan

Sometimes we need to ask this question because a few management companies change the commission without letting locators know. I usually ask if the property is known for doing this. *cough cough Gables*. Its not being disrespectful. We have bills and a family to feed as well.

Posted 5 years 10 months ago

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What is the one thing that apartment locators do that drive you nuts???