TOPIC: Anybody have any suggestions on how to collect late fees from residents?

Anybody have any suggestions on how to collect late fees from residents? 3 years 1 month ago #22025

Anybody have any suggestions on how to collect late fees from residents who keep carrying them over monthly and won't pay them? I was told to 3 day them however what happens when the 3 day expires and we're told don't evict them for $100!!!!! So what's the point of the 3 day???? They still don't pay it and when the next month rolls around they just pay the regular rent and not the balance in full!!!!!
  • Estrella Santi
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Anybody have any suggestions on how to collect late fees from residents? 3 years 1 month ago #22026

Don’t accept next months rent if the balance isn’t included.
  • Yazmin Rodriguez Orozco
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Anybody have any suggestions on how to collect late fees from residents? 3 years 1 month ago #22027

When I did that my manager said why are you not accepting their rent???? She said it's better to get something then nothing cuz then I'm giving them the opportunity to take their money somewhere else and skip!!! But she won't let me waive them either.
  • Estrella Santi
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Anybody have any suggestions on how to collect late fees from residents? 3 years 1 month ago #22028

Estrella Santi I would then speak to your manager and ask her how you should tackle this issue. Let her know that all you’re wanting to do is collect on small balances because it’s affecting your delinquency. This has ALWAYS worked for me. We also do lock outs but not all management companies allow this.
  • Yazmin Rodriguez Orozco
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Anybody have any suggestions on how to collect late fees from residents? 3 years 1 month ago #22029

We have always said no partial payments AND the payment amount goes to the oldest open charge so if you do take the rent amount the following month, the late fee from the previous month would be paid and that would make the amount due as rent for the current month so you would not be serving the 3 day on the late fee but rather unpaid rent. Depends on what your lease says though
  • Lisa Kerley
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Anybody have any suggestions on how to collect late fees from residents? 3 years 1 month ago #22030

Makes sense however my manager doesn't want me to evict for say $100 or $200. So then the resident just ignores the 3 day and the balance keeps carrying over.
  • Estrella Santi
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Anybody have any suggestions on how to collect late fees from residents? 3 years 1 month ago #22031

Could you compound late fees? Any balance month over month (over $100) accrues a late fee next month. It can work as a deterrent
  • Sasha Frizzell
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Anybody have any suggestions on how to collect late fees from residents? 3 years 1 month ago #22032

You do not have to accept partial payments....you simply state that you can only accept the full balance due on the account....that way if they do not pay you can file eviction if needed and the balance would be a full months rent plus whatever they owed in late fees.
  • Jamie Fain Bastian
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Anybody have any suggestions on how to collect late fees from residents? 3 years 1 month ago #22033

Have your staff check the rental amount when it is given to them if it's not correct tell them and don't accept if they drop it in the Dropbox go through it email them or call them and tell them you can't post it until they drop off another payment with the late fee it'll be difficult in the beginning but once is done and they're trained correctly you won't have that problem I've done that many times
  • Tina Hope Parker
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Anybody have any suggestions on how to collect late fees from residents? 3 years 1 month ago #22034

Don’t take a partial payment for the next month. Make them pay in full.
  • Jocelyn Wheeler
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