What do you do with / for your residents who just won't stop complaining about their unit. How everything is wrong, nothing is right and how dare you be doing construction and painting. (OMG one of your contractors left a nail out and my dog almost stepped on it)
This resident treats the maintenance like garbage always complaining about their work, the plastic on the floor not being enough, the rooms not being all sealed individually when work in being done as she doesn't want dust in her house on her things as she is allergic to cut wood, sheet rock dust and other dust...
We are to the point where we may have to hire outside workers due to her complaining about everything, how we aren't licensed (the maint) how we don't clean up well enough after working in her unit and dust, how we just leave her in a shambles of a unit... (it has new carpet, paint vinyl, range hood, newer stove/fridge. new dishwasher and we just replaced almost her whole bathroom ..tub, caulking, surround, counter top.. counter tops in kitchen ) We keep doing and doing but it is never enough ..
They are renewing a new year lease, and it makes me want to quit.. Owners don't want me to get them out yet as we have 3 2x1's already vacant ..
I am sick as a dog and still working, but this.. this may be the last straw.. *sigh* This may be impairing my judgement lol .. and my common sense and decision making..
EDIT:
this case was added to as that resident is now claiming we broke and entered her home twice once Monday and once last night..
Monday night to caulk their tub (which we just replaced tub and surround less than 2 weeks ago)
Last night to steal $20