Topic: What is your policy on carpet charges when someone moves out?

Anonymous's Avatar Topic Author
Anonymous
What is your policy on carpet charges when someone moves out? How do you determine these charges?
Posted 5 years 3 months ago
Nathan Baker's Avatar Topic Author
Nathan Baker
Pro-ration of the carpet life. For ex. We have 5 year carpet. So if someone has lived in it for 3 years and it needs replacing. They would be responsible for the cost of the remainder which is 2 years. You would take the original installation cost and divide that by 5 for cost per year. Then multiple by how many years remaining. ($1000 carpet divide by 5 = $200 per year. $200 times 2 years remaining in its life = $400 is charged to the resident.

(of course this would also vary a little depending on when they moved out within that year too.)
Posted 5 years 3 months ago
Greg N Caela Mitchell's Avatar Topic Author
Greg N Caela Mitchell
Same as Nathan.

In a unit that doesn’t need to be replaced we always cover cleaning but the resident is billed for any extras. Ex. Pet treatment, patches, stain removal etc.
Posted 5 years 3 months ago
Boone West's Avatar Topic Author
Boone West
We charge cleaning fee always unless they provide a receipt from a professional company. In addition we charge for carpet replacement accordingly...charge vendor price to replace according to how long they have been there...after 7 years no charge.
Posted 5 years 3 months ago
Johnny Karnofsky's Avatar Topic Author
Johnny Karnofsky
My parents were in an apartment for 5 years before we moved them into my sister's house (she remodeled a bathroom so dad could be there with his wheelchair), and the carpet was not new when they moved in (I think they said it was 3 years old at move in). They didn't charge them anything for replacement, which would have been needed due to damage they caused anyway(my dad has excessive bleeding in both feet before his left leg was amputated above the knee, his right leg is going in that direction now)....
Posted 5 years 3 months ago
Greg N Caela Mitchell's Avatar Topic Author
Greg N Caela Mitchell
Johnny Karnofsky that would have been 8 year old carpet...right?
Posted 5 years 3 months ago
Johnny Karnofsky's Avatar Topic Author
Johnny Karnofsky
Greg N Caela Mitchell, IF I remember correctly what we were told when they moved in..... I reserve the right to be wrong....
Posted 5 years 3 months ago
Greg N Caela Mitchell's Avatar Topic Author
Greg N Caela Mitchell
i wouldn’t charge for 8 year old carpet.
Posted 5 years 3 months ago
Johnny Karnofsky's Avatar Topic Author
Johnny Karnofsky
Greg N Caela Mitchell, even if the carpet was new at move in, it was past the generally accepted 5 year mark; so 5 years, 8 years, what's the difference?
Posted 5 years 3 months ago
Greg N Caela Mitchell's Avatar Topic Author
Greg N Caela Mitchell
Johnny Karnofsky I agree anything past 5 we would charge for unless it required a sealant to the subfloor before new carpet could be laid.
Posted 5 years 3 months ago
Johnny Karnofsky's Avatar Topic Author
Johnny Karnofsky
Greg N Caela Mitchell; now if the carpet was new at move in, and they were there 3 years; and with my dad's health issue, the carpet would have had to be replaced due to bloodstains (in spite of multiple attempts to steam clean over that time, it resembled a crime scene), they would have been charged the prorated balance of the 5 years....
Posted 5 years 3 months ago
Greg N Caela Mitchell's Avatar Topic Author
Greg N Caela Mitchell
Johnny Karnofsky yes they would have been charged 2 years plus any additional damages.
Posted 5 years 3 months ago
Bianca Carlson's Avatar Topic Author
Bianca Carlson
At my previous company, we went off of pictures from the turn before they moved in. If someone had lived in the apartment for 5 years and they moved out and it was nasty, whatever we replace it. But if we replace the carpet, hand it over and they move out a year later and it’s wrecked, that’s on them. Also if at any point there’s excessive damage from pets that it needs to be replaced, regardless of age. They tend to get replaced every 5-8 years anyway.
Posted 5 years 3 months ago
Lauretta Gerler Ludwig's Avatar Topic Author
Lauretta Gerler Ludwig
Check the law in your state
Posted 5 years 3 months ago
Anonymous's Avatar Topic Author
Anonymous
Start when they move in. Let them know the carpet is expected to last "x" number of years of use. The difference between is what they could be charged for n
Posted 5 years 3 months ago
Mel Survivor's Avatar Topic Author
Mel Survivor
By following a simple formula
Posted 5 years 3 months ago
Anonymous's Avatar Topic Author
Anonymous
I like it! Seems fair to both parties.
Posted 5 years 3 months ago