Topic: Property Managers & Leasing Professionals: What could your company do to help you gear up for busy season?

Property Managers & Leasing Professionals: What could your company do to help you gear up for busy season?

Office bar

Start preparing fun team goals and the rewards for meeting that goal for each month - TopGolf evening, Movies, etc. Ask the team for 5 suggestions and put a box in the common area for them to drop in, you might be surprised what they would love!

Espresso machine......

Work from home Fridays. If we met our goals, we also got every half day off on Fridays as a company. That was wonderful!

Stock the refrigerator for maintenance and leasing. Have adequate staffing to meet demands, with a fair work schedule. Encouragement, praise, and incentives.

What kinds of supplies are the "most wanted" from your staff in your experience?

This is our refrigerator. Right now we have coffee and hot chocolate as well, in Summer months we add popsicles. Maintenance also seem to like the sports bottles with ice pack in middle as well as the head/neck bands that can be frozen. My guys are easy to please and a little appreciation seems to go a long way.

Role play!!! Every week, have each team member draw a role in meeting the goals; Leader/Planner, Executer, Evaluator, Cheerleader- everyone plays a different part on the team each week in meeting the goals, strengthening their skills or learning and building new ones all at the sane time! Everyone stays engaged and focused on playing their part in achievement!

Keep high morale. Appreciation for hard work, fair schedules, and rewards. I’ve worked on every side of the spectrum, and nothing has dropped my productivity quicker than managers that don’t know how to say good job or thank you. Not that I need the praise, it’s just proven that an appreciated employee will go miles further for the company.

Complimentary Excedrin.

Forward phones, set up a maintenance line and close for 1 hour for lunch so everyone gets to eat and breathe. Catering food and closing on Sunday when occupancy is high, jeans days ... just to name a few.

We did four 10 hour days in the summer, it allowed for later open office hours and gave 3 days off - teams loved it.

With rent and food prices increased and still increasing in California, a living wage.

WAY less superfluous paperwork (i.e. reports). STOP blaming the leasing staff for a sometimes slow market, because, SURPRISE SURPRISE, there are other variables when it comes to leasing. DEFINITELY a living wage: let's be frank, they're raking in the money, regardless of the "operational budget". Pay people well and you'll have happy employees. Employees are #1.

Plan with the team before, especially a team that has been in place. List out successes and fails from the previous years. Have attainable goals. So many times Corp comes in dictates how “we” are going to do this and sets outrageous goals. They rarely stop to ask what is needed or how they can help, they just come guns a blazing, take precious time and create chaos, and we are still left to get the work done AND clean up the aftermath AND rebuild our teams confidence and morale. TEAMWORK, at every level is what differentiates success vs adequacy or just doing my job mentality.

Training

Allow an extra hour of OT....? Sometimes I have 10 files on my desk to process a day... So I would like to not have to rush them through.

I work at a property in a military town, it is ALWAYS busy season for us with military orders for PCS, ETS, deployments etc. Being prepared on the maintenance side and a good morale is sometimes all it takes to keep us going and refreshed

Approve overtime

Nice Ideas.