We like Luxer, but we have pretty consistent issues with the IPad needing to be re-booted because it doesn’t automatically sync our new residents properly. We have Yardi and it’s supposed to sync daily automatically, but not always the case if there are problems with the iPad. Customer service is responsive, but they want us to go through tons of diagnostic steps instead of sending someone out. Hopefully in the future they’ll send out actual technicians because it can be a major time drain to diagnose these issues ourselves.
We are ordering the Amazon Hub for our newest community and curious to see if it’s better or worse. Even with the issues with the iPad, I still think the Luxer lockers are an incredible amenity at our community. Would like to see refrigerated options as our residents get tons of meal kits delivered, have had to remove rotten food on more than 1 occasion! Yuck!