How do you train a group of your Maintenance Techs for Fair Housing? Is there a way to
train a large group affordably with a video?

I prioritized and assigned work orders to staff to allow the maintenance supervisor a chance to focus on the 208 units we managed. We used the first 3 to 4 hours of the day to get work orders done and focused the rest of the day on make-ready’s. We had service requests under control in under a week and immediate move in’s available after 2 weeks of implementing this plan.

All of our employees have to take fair housing and sexual harassment on day one. After thatz with occupancy at 89 and nothing MI ready, you have to get vacant product ready, at least one of each floor plan type that has vacancy and then focus on those work orders. If you have it in your budget then I would contract out the make readies and have your team focus on those work orders. We have a best practice called the 8, noon and 4, in which our service managers divvy out tickets at 8:00 a.m. They return with those work orders at noon, report what's done, are given more for the afternoon and back with those at 4 o'clock and must again report what's done and what's not.. This keeps people on point and accountable throughout the day rather than giving out a stack of work orders in the morning and not following up until the end of the day. You'll find alot more tickets get knocked out.

Fair housing, and all new hire paperwork. Then, I would put the new hire in make readies(provided they have experience)and have your current employees on occupied work orders. Once you walk and approve a few make readies, unleash new hire to help with work orders. Do you have a sister property close by that can send some help? Sounds like you need immediate attention with that many work orders and no ready units.

Not to be a dick but with numbers like that the supervisor might be more of my concern

First week before throwing him out there set him up right to know the company. The work load isn't going anywhere. He needs to know where everything is, policies, procedures make sure he knows fair housing, sexual harrassment, etc. Then I would get him out there and do punches in the am and work orders in the afternoon.