TOPIC: I have started having issues with residents canceling their NTV

I have started having issues with residents canceling their NTV 2 weeks 14 hours ago #51754

 
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  • Stacey Desjardins
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Last edit: by Amanda HIll.

I have started having issues with residents canceling their NTV 2 weeks 14 hours ago #51755

We have new applicants sign a lease when they are approved. At that point notice to vacate may not be rescinded by current occupant.

I let them know they will be financially responsible for costs incurred for delay of returning possession and contact our attorney to start eviction proceedings for holdover.

That conversation 9 times out of 10 gets them to move out on schedule.
  • Linda Campbell
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I have started having issues with residents canceling their NTV 2 weeks 14 hours ago #51756

We don’t allow NTV to be cancelled if the apartment is already pre-leased. The NTV form they sign states they must move out on the specified date.
  • Christie Anderson
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I have started having issues with residents canceling their NTV 2 weeks 14 hours ago #51757

Fully agree. Once they give notice that is it, they have to move.
  • Pam Voertman
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I have started having issues with residents canceling their NTV 2 weeks 14 hours ago #51758

I agree, but problem I am running into is if they don't move you have to go through the court process and that can still hold up the new residents.
  • Stacey Desjardins
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I have started having issues with residents canceling their NTV 2 weeks 14 hours ago #51759

Are you charging holdover rent?
Also in that case, I would just let the new residents out of their lease agreement or move them to another unit if available.
 
  • Christie Anderson
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I have started having issues with residents canceling their NTV 2 weeks 14 hours ago #51760

Let the current resident know they will be responsible for hold over rent which is 25% increase of current rent and is due to be paid daily, on top of that they are responsible for all rent for the new residents full lease term. If the rent portion is not paid in advance they become delinquent and in default immediately in which case we will begin the eviction proceedings. (I know this part is more difficult, but make it known the steps and be confident in your delivery)

I’ve never had a resident decide to stay after informing them of the costs and potential consequences.

Also, I make sure their notice clearly states that they are giving us permission to lease the apartment and that they may not remain in the apartment without permission from management. They lease also says this, but I add it to the NTV as well so we’re double covered.
  • Sherie Walker
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I have started having issues with residents canceling their NTV 2 weeks 14 hours ago #51761

I had this problem but now when they turn in their NTV I ask them if they are sure because as soon as I enter it it WILL get leased and they WILL need to move. No exceptions! Since I started this I haven’t had it happen again.
  • Moni Sullivan
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I have started having issues with residents canceling their NTV 2 weeks 14 hours ago #51762

We do the same. Once someone puts notice in, I have a move out package I give them and go over it with them. I schedule pre move out walk through, do their final pro rated rent, I let them know we begin looking to rent their apt as of today, I give them a move out cleaning guide. I also ask what was the reason they decided to move because this is my opportunity to keep them.
  • Janice Marcum Quill
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I have started having issues with residents canceling their NTV 2 weeks 14 hours ago #51763

We've had that a few times recently. We've been lucky though, being able to either switch apartments or change their move out date. Our lease also states that the resident holding over can be held financially responsible for the lost rent for the term of the new lease if the new person cancels. That usually gets them to hustle on out... the more difficult ones are the ones who respond with "well I have COVID-19" literally seconds after they've given a different excuse and we tell them they have to move.
  • Kiely Barrett
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