TOPIC: My heart is sad today. A terrific Service Tech is leaving the property (and the industry) where I have lived since 2007.

My heart is sad today. A terrific Service Tech is leaving the property (and the industry) where I have lived since 2007. 1 month 6 days ago #52243

I've been pushing for this for almost 20 years. I don't see it happening unfortunately.
  • Brandon Payton
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My heart is sad today. A terrific Service Tech is leaving the property (and the industry) where I have lived since 2007. 1 month 6 days ago #52244

Well I am not giving up!!
  • Gerry Hunt
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My heart is sad today. A terrific Service Tech is leaving the property (and the industry) where I have lived since 2007. 1 month 6 days ago #52245

We work very hard every day to make sure our guys and gals in maint are acknowledged and appreciated.. reading this makes me so sad!
  • Kimberly Erler-board
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My heart is sad today. A terrific Service Tech is leaving the property (and the industry) where I have lived since 2007. 1 month 6 days ago #52246

Pay them better, show appreciation by involving them in decision making, don’t micro manage, and involve them in important meetings and events. Actions speak louder than words, always.
  • Nichole Lipka
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My heart is sad today. A terrific Service Tech is leaving the property (and the industry) where I have lived since 2007. 1 month 6 days ago #52247

That’s the thing tho , in our industry, the service techs are “replaceable “ but yet with out us , office staff and upper management wouldn’t be able to get the recognition they get.
Maintenance staff in my opinion is the most single important factor in the industry, like stated we are essentially the face of the company , when most of the office staff was working from home the maintenance team was still responding and making sure our homes were still in top shape.
Now while maintenance appreciation week is fun, 1 time a year isn’t really much , it’s like having a pizza party in the grand scheme of it. Now I don’t wanna sound ungrateful because I am lucky enough to have a decent job in the industry but speaking from years of experience in the field , maintenance feels as a very unappreciative job.
We have no real say in anything , that goes on, we ask for certain training , and usually falls on deaf ears, all changes are made with out our suggestions, when most of the changes that are made effect is more so than anything else
  • CJ Harbin
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My heart is sad today. A terrific Service Tech is leaving the property (and the industry) where I have lived since 2007. 1 month 6 days ago #52248

I also wanna bring up something that me and some of my friends in the industry ask all the time lately, let’s say the minimum wage goes up to 15 on a federal scale (it’s coming) are the maintenance teams gonna get that 8 dollar increase as well? Let’s say your current level 2 tech makes 17-19 an hr , he can take a 4 dollar pay cut and deal with less stress , as a maintenance tech we are required to work in all elements, know a good amount of knowledge in every trade, know how to use various tools and equipment, have this certification that certification etc…… if McDonalds is paying 15, should they consider paying that tech 2 27hr ???? That’s gonna be a big determining factor in this industry going further , because , rent has gone up tremendously, some might even say it’s ridiculous to rent now , as is down the street from my job McDonald’s is already paying 12 with no experience

A well paid staff is a long term staff
  • CJ Harbin
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My heart is sad today. A terrific Service Tech is leaving the property (and the industry) where I have lived since 2007. 1 month 6 days ago #52249

Service technicians have it hard! I was in operations and back when I worked at ZRS, Steve Buck set the example as President and got to know our maintenance team and had an annual conference with Leads and the RM/corporate team. It was awesome and helped us hire and retain the best in the market. My company Austin Magic Makereadies is hiring experienced Tech’s and there is NO on-call! Our team enjoys working together and we have a great company culture.
  • Christy Thomes-Sanchez
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My heart is sad today. A terrific Service Tech is leaving the property (and the industry) where I have lived since 2007. 1 month 6 days ago #52250

Let’s. Stop. Saying. It. And. Just. Do. It!!!!! The repeated posts are aggravating! Y’all take care of your people and each other! Just damn do it for crying out loud. Life is hard. This job is hard. Stop talking and take action!
  • Anna M Burdine
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My heart is sad today. A terrific Service Tech is leaving the property (and the industry) where I have lived since 2007. 1 month 6 days ago #52251

Most of the people talking WOULD do it if they had the choice.
  • Lisa Bowman Starks
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My heart is sad today. A terrific Service Tech is leaving the property (and the industry) where I have lived since 2007. 1 month 6 days ago #52252

Please know I did not mean that response to sound snippy or mean…tone doesn’t come through online.
Here’s the thing, though many people do not consider this when they post, groups like this often contain people who have influence within management companies…be it ones who are genuinely curious what challenges their onsite teams face that they might could remedy or ones who monitor for employees violating company guidelines and policies in what they share on social media. Regardless of why they are here…they are and they read. By and large the people who make posts like this one about service staff being undervalued are people at the site level…those who can certainly advocate on their service team’s behalf to the company…but not people who can actually fix the issue of the mass exodus from the field and shrinking candidate pools due to the opportunity for them to take those same skills to industrial maintenance or private repair companies and have both better working conditions and pay in most cases. So while you may be tired of reading the posts, if enough higher ups at enough management companies keep seeing posts just like this and a few of them start making a change to value these indispensable employees in order to attract the best of the best that are still hanging in there, before long the majority of companies will have no choice but to follow suit because every property needs maintenance!! So if you’re sick of reading about it, feel free to skip over these posts…but if you are in this industry with the intent of making it your career, it should matter to you too because your picture looks like you are far younger than me so you have a lot more years to go and if someone doesn’t bring awareness of this problem to the attention of management companies while there are still people out there to hire then your job in the office will get harder and harder because without maintenance there is no resident satisfaction, there is no curb appeal, there are no move in or show ready units…and without those things it’s really hard to get renewals or lease apartments. So regardless of whether you are on the office side, the maintenance side or the corporate side…this issue should matter to you.
  • Lisa Bowman Starks
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