TOPIC: Sadly, the leasing agent at one of our properties discovered a resident that had passed. I’m looking for ideas that we can do for her.

Sadly, the leasing agent at one of our properties discovered a resident that had passed. I’m looking for ideas that we can do for her. 2 weeks 5 days ago #54555

Oh wow. Our PD allow us to stand outside the door while they go in
  • Donna Schatz Pinney
  • Donna Schatz Pinney's Avatar

Sadly, the leasing agent at one of our properties discovered a resident that had passed. I’m looking for ideas that we can do for her. 1 week 6 days ago #54712

I work in senior housing and unfortunately this occurs often and can be very traumatizing the first time. Most hospices/hospitals have grief counselors available for these situations. She will definitely need more than nails, bath bombs and a day off. Perhaps she can utilize her sick leave for a few days to adjust to what she found, but it will stick with her for a while. Maybe not send her into units alone or better yet, when tenants are not seen or heard from over several days, I would call the non-emergency police/fire department number to conduct a health & safety check, so they find the tenant not your staff.
  • Victoria Coley
  • Victoria Coley's Avatar

Multifamily Discussions

More Topics »