TOPIC: I need some clarification about being an assistant property manager. What’s the average amount of work for an Assistant?

I need some clarification about being an assistant property manager. What’s the average amount of work for an Assistant? 1 week 2 days ago #54791

Hey! I need some clarification about being an assistant manager. What’s the average amount of work for an Assistant? I’m just curious to see what’s “normal”

Is it typical for an Assistant to handle leasing/leases, payments, reporting, vendor scheduling, unit turns, closing/scheduling work orders, unit inspections and basic operating stuff?

I’ve worked as a leasing agent, at a few properties and now am an assistant. Where I handle a lot more things. Which is is normal and I like learning it all.

But at my other properties, the Maintence supervisor handled the unit turns, Maintence orders, scheduling/closing out work orders.

I’m just wondering if it’s different at other properties. I don’t mind doing it, but it is a lot for one person and I feel like it’s just me doing everything. Is that normal?

I need some clarification about being an assistant property manager. What’s the average amount of work for an Assistant? 1 week 2 days ago #54792

At my property, my AM is responsible for lease renewals and deposit accounting. More ops than sales and leasing. And learning my job, in case I get hit by a bus. 
  • Karen Mallinger
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I need some clarification about being an assistant property manager. What’s the average amount of work for an Assistant? 1 week 2 days ago #54793

 I agree with you! I’m an APM… my main focus is delinquency, renewals, deposit accounting and work with the PM to learn that job.
  • Jamaula Jay Sykes
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I need some clarification about being an assistant property manager. What’s the average amount of work for an Assistant? 1 week 2 days ago #54794

You are correct about the maintenance aspect. It is important for the leasing office to communicate with maintenance so you can relay information to the resident, but you shouldn't be handling turns, inspections, closing work orders, etc. That is the role of the service manager. If the service manager needs assistance, the community manager needs to step in. If you are down a position, then all hands are on deck. Otherwise that doesn't sound like a role of an APM.
  • Ursula Gerson
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I need some clarification about being an assistant property manager. What’s the average amount of work for an Assistant? 1 week 2 days ago #54795

The property is 193 units btw. Its just me and the property manager.If that makes a difference. I know size can change things.

I need some clarification about being an assistant property manager. What’s the average amount of work for an Assistant? 1 week 2 days ago #54796

I’m at a similar size property; just me and the manager. I handle almost all leasing and renewals and payment processing. We split vendor scheduling and work orders (I mostly input and she closes). Ordering is a split job. My PM handles all reporting, deposit accounting, checks all the leases, and pays all the bills. She does initial walkthroughs and we both do final walks with maintenance before move in.
  • Chelsea Coker
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I need some clarification about being an assistant property manager. What’s the average amount of work for an Assistant? 1 week 2 days ago #54797

The size of your property makes a difference. Smaller properties have less staffing so everyone works harder since the work is divided amongst 2 people. But your maintenance supervisor should be handling the maintenance related items. If he is not, either he doesn’t know how to do it or he’s taking advantage of you. I’ve worked at both smaller properties and monstrosities. The bigger the property, the more staff which means the work can be divided amongst more people. On the positive side, you’re learning EVERYTHING and that’s priceless! It will help you in the long run! Good luck!
  • Connie Maali
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I need some clarification about being an assistant property manager. What’s the average amount of work for an Assistant? 1 week 2 days ago #54798

Sounds like you need a good leasing agent.
  • Pattie Woods
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I need some clarification about being an assistant property manager. What’s the average amount of work for an Assistant? 1 week 2 days ago #54799

Some managers think assistance managers are there so they don’t have to do anything. However look at it this way you are now learning everything you need to know to be the manager instead of the assistant manager. Now you can move up in the world and get a different job or take the managers job if she’s not doing her job
  • Patsy Tilghman
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I need some clarification about being an assistant property manager. What’s the average amount of work for an Assistant? 1 week 2 days ago #54800

 I’ve worked for one before and working for one now. Which I’m not thrilled about but accept. I enjoy learning, talking with people and see the value.
And moving on is the plan eventually! Get good at the job and move on!

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