I can absolutely concur as a Regional for the last 7 years, the largest challenge I face is finding balance between being in the field (drive time, time on-site, drive time back) and then the catch-up from an admin perspective from time away from my emails, paired with the high volume of scheduled and unscheduled calls (internal, client, team members, committees, trainings, etc). I try my best to organize my schedule in a way that provides heavier “admin” days which are generally high volume call days and lighter call days to accommodate time in the field.
I have noticed a significant uptick in call volumes and call lengths through this Pandemic, where everyone is quick to schedule a call for items that previously would have been handled during a visit or an email.