If you set up buildings in voyager you can email bulk by building and by other filters like resident birthdays, pets etc., automatic emails, bulk texting, resident portal with a bulletin board for residents to trade/communicate, announcements you can post in their portal, reports for resident activity in portal etc (logged in but didn't pay), website design, SEO assistance, etc. The help button can search anything with user guides or videos. Residents can pay online, app, text to pay, Alexa. Just like any other system it's as good as the work you put into it.