Jennifer Grzegorzewski thats where the willingness comes in, if leadership sees it as a hinderance rather than a tool to learn, grow and move forward then nothing you do will matter!! I inherited my guy from a similar situation, he was supposedly "underperforming" and when I found out they were trying to weed him out I asked for him to be transferred to me, cause I've seen his work. The man turned out to be a God send and the hardest most loyal maint tech I ever had. Heck, he even asked me to write a letter on his behalf when he applied for citizenship. I was honored to do so!!