In my property management career, I've developed a pretty comprehensive list of shortcuts that I've used over the years, and I'm certain many of us have them. (Think 'great ideas' and 'time savers' as well as 'miscellaneous things that work').
I think it would be great if we could all share them here in the comments.
Here are a couple of mine:
1. Baby oil works great to give stainless steel (in models and ready vacant apartments) sinks a 'just polished' look. Inexpensive and effective.
2. Scented oils added to light bulbs in office and model lamps work great to create a scent that spreads throughout the space. Just make sure to only use a small drop or two and put it on the bulb when it is cool, not after it's been lit for a while and is hot.
3. "Move out" gifts are extremely effective in getting referrals AFTER a resident has moved out of your property.
4. Small jars of touch-up paint are great to include with move-in gifts. Make sure you label them for the appropriate rooms.
5. I always gave every resident 'one free late' rent payment per year. I never had anyone abuse it and it worked wonders in creating goodwill. They had to pay by the 15th, but had no late fees. Only one per year allowed per resident, in good standing.
What are some of your shortcuts, ideas, techniques, etc.?
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