It's all about the simple things... definitely include all onsite levels at the property if you can. When we do a surprise drop off or lunch we try to take into account everyone, even other vendors sometimes like porters. Surprising a site with breakfast burritos or chick-fil-a is always a Winner.I live in San Diego and have some great bakeries, I travel throughout SoCal, so showing a site a cool treat from 1 or 2 hours away is cool too