I had a new resident call the office to complain that AT&T was on property to set up her cable. The resident was upset that she didn't have a connection in the living room. I assured her that every residence has a connection. I even told her where the connection was located. She continued to argue with me. I walked to her apartment since AT&T was there and pointed out that it was behind the art that she had just hung over it that morning when she was moving in. Of course, her first comment when I arrived at her front door was: Oh, this is my sister's cat and dog, they don't live here...