Topic: Who do y’all use for force placed insurance on site?

Who do y’all use for force placed insurance on site? I’m sure there’s more than one company. Who’s the best? Who’s awful? And, why??

We use Rent Shield-have had a couple glitches at start up, but once everything was smoothed out, it works well with our software now.

Foxen, I’m not a fan.

Lisa Andrade us too

Lisa Andrade agree. RUN! It’s not a real insurance program and they cover literally nothing. I have so many residents put in very bad situations due to this. They also have horrible service. We had a fire last week and it took us 5 attempts at contact and getting nothing short of the President involved to even get an acknowledgment . Finally a WEEK after the fire we get a response, meanwhile my residents have been displaced this entire time with no info. This happens, over and over.

Gillian Downham Zwart I feel ya. I could write a book on all the things I hate about Foxen.

Lisa Andrade we just got rid of it and I couldn't be happier. To many overcharges and resident complaints.

We use ePremium. They write policies, but also help manage 3rd Party Declarations

My last company used assistant and I loved that they came with their own portal when I needed info on policies. Current company has erenters and I don’t like them. They upload dox for you which is great unless they don’t and you need customer service or a declaration which is seemingly not easy to get.

Kimberlin Torain I have had a very different experience with ERenters and love them. They integrate with my software and heaven forbid something does happen I have received money from them with very little red tape professionally and personally.

Samatha Figarella they integrate into our software as well- I find that the biggest issue is when they don’t put it in in time for move in or if the resident already has a policy with them that they are transferring

We use ePremium.

We use RLL - renters legal liability. They’re pretty decent, as far as forced liability goes. I ALWAYS encourage them to get their own renters.

We use better NOI, protection choice.

MRI's Multifamily Insurance (MFI) offers 3rd party policy tracking and PO Box Monitoring via their Intelligent Insurance Product - MFI works with any property management system and utilizes a resident insurance portal powered by AI (Artificial Intelligence) and team of experts to review all types of insurance policy documents and alert your team and the resident to coverage gaps. The MFI team takes it further by proactively reaching out to residents and requesting updated insurance and providing forced placed coverage for the gaps. We offer a super resident friendly program that also wholly protects the asset at all times. Reach out for references.