I have a resident that wants to change the flooring in her apartment from carpet to LVP

Hi, I have a resident that wants to change the flooring in her apartment from carpet to LVP. I could use some advice on how to handle this please.

I have done this on a ADA request. They have to pay for it to be put back to standards it was upon move out.

The requirement to restore under the Fair Housing Act has a “reasonable” component. Not all FHA (not ADA which does not apply here) accommodations can be required to be restored by a resident with a disability.

Why? And at whose cost?

She offered to pay for it.

Only the 1st floor

It it’s on the second floor, make sure your vendor uses double layer cork or rubber underlay beneath the lvp. Since that is more expensive maybe a small rent increase.
While you want to keep your resident happy, you also wanna keep the resident below happy as well. Not to mention if you do this over time, you can use it as a selling point, “Minimal noise”.
I can’t tell you how embarrassing it is to be on a first floor tour after an lvp upgrade went in on the second floor and the prospect looks at you like “hell no, I’m not living hear and listening to that.”
Make sure your owners understand this helps you lease and helps them long term. Sometimes owners will be cheap and no amount of sales charm is gonna get you leases when the reviews are consistently noise complaints. (Also reduces your team having to issue noise violations).

If they are not a first floor, you will regret it. The neighbors down below will complain. And others will request it.

Candy, that is not my experience. LVP reflects noise back into the apartment it's installed in. Carpet keeps it quiet in the apartment making the noise, but transfers the impact into the apartment below. I have 60 units across three floors. The only ones that I get noise complaints (stomping, kids/pets running, jumping) are the ones with carpet.

Mark Tanguay Totally disagree worked at a 481 unit bldg went through Reno added LVP to all turnovers , 100% increase in neighbor “stomping, doing laundry, kids and pets jumping”

It just hit me. Are you installing it floating with the attached padding on the back, or are you gluing it down? Ours are all floating.

And lord forbid if a working tenant didn’t take their shoes off if they had heels. Upon move- in, we do a friendly reminder.

If they’ve been a resident for a long time with no issues I’d go ahead and do it as an incentive.
If not, they’ll either pay or get reasonable accommodation form from the doc if it’s medical.

They pay for materials, you pay for labor.

They can pay for what you would use and sign a release that it stays when they move out.

Typically my company requires a reasonable accommodation unless the current flooring is already very worn or a trip hazard.