Let's talk about Elise AI. Is anyone using it?

Let's talk about Elise AI. Is anyone using it? If so, are you affordable or conventional, and what product are you using? I just demoed today and was really impressed with all of it, but of course I'd like to get real time feedback!

I use it at a conventional 900 unit community and really like it! It took a while for her to know the property and how to answer but we trained her well to answer the questions properly. We also use it for delinquent residents and have seen an improvement with late payments arriving earlier with consistent communication and reminders.
Also answering all our missed calls is amazing! Took some getting used too with our team but they like it now.

I use it. We are conventional and both a mixture of hate and love. she responds quickly to prospect and looks at your website for availability and set appointments, but she also follows up and talks to prospects without you even knowing so sometimes they only talk to her.

The setup is very time consuming for the team who is going to set it up. We are conventional. Just moved from BBs lead nurturer to Lea this week. It was so much better than the Elise rollout.

Devin Lusk curious what you like about Lea better?! Thank you!

Lauren Kehoe the initial setup has been completely different. The Lea team offered a way for my information to be uploaded with less time for my team. We take on all onboarding tasks for our properties. With only 3 people for over 35,000 units, that can be a heavy load. Beyond that, the customer service, transparency of initial source (Elise severely manipulated our source reporting numbers), and actual conversations have all proven to be better with Lea.

We've been using Elise AI for a while now and it's been a game-changer for us - conventional and efficient! Only down fall is peoole get frustrated with Max (AI) he can be frustrating when they want to talk to someone in the office.

Anonymous member 317 is there not an easy transition to connect with someone in the office? Or what do you see the disconnect being?

Whitney Donohue The AI continues to try and help answer any questions even after being asked to transfer to the leasing office. After the secind ask the transfer usually happens but this means frustrated peoole when they get to you. The product over all is great, it allows for real time availability, selk scheduling of tours, automation that frees up alot of time. The reporting section is great with simplicity of data.

I’m using it now on a conventional property. It’s average. I prefer Zuma though.

We used it and recently switch to yardi chat iq … Elise ai was WAY better! You have to give them good an accurate info and tweek it after a few weeks but it was so efficient!$

We use it but I’m not a fan of it but it could be lack of training onsite. There’s better tools out there plus we had a large billing issue. Now their team is great to straighten out the billing issues! Top notch there!

There was an incredible conversation about this during our AI Use Case Leadership Lab!

Was a fan of it with one company I worked with but not at another. If people have proper training and if it’s set up properly I think it could be a great tool.