Lets talk resident reward programs. What platform has your company implemented?

Tell me all the challenges and adoption wins to spark loyalty to your brand.

I have used Tremendous to give away gift cards for various things, contests, move in specials, even contest prizes for my teams and it’s awesome. They get to pick their gift card type even visa is an option and physical card or e card if available and I just have to fill out resident name, email and amount and hit send. When I have to buy a lot it’s especially easy and awesome.

In NC, You can’t give monetary compensation to any one who doesn’t hold a real estate license
… and what you do for one, you do for all ( fair housing)
.. so short of a prize for winning a contest ( decorated door during the holidays) ( pet costumes at Halloween)
I’ve never participated in a reward program on a property
I don’t think it would fly in NC but I’m not familiar with the rules in other states.

This is a really common point of confusion, especially in NC. The “no compensation without a license” rule applies when money or something of value is tied to leasing or referral activity (ex: paying someone for bringing in a renter who signs a lease).
Most resident rewards programs aren’t brokerage activity at all, they’re engagement or retention programs for people who are already residents. Things like contests, points, gift cards, event participation, surveys, or community activities are generally fine, as long as they’re offered consistently to all residents and not tied to leasing outcomes.
Where NC draws a hard line is referral bonuses connected to a signed lease. That’s different from loyalty or participation rewards.
NC is definitely stricter than some other states, which is why a lot of properties here stay conservative, but resident rewards programs themselves usually aren’t the issue.

Long term residents get cheaper rent than newbies. Their increases are a percentage each year.