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How many office staff for 250+ units?
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- Posts: 71
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3 weeks 6 days ago #647907
by Anonymous member
How many office staff for 250+ units? was created by Anonymous member
I would love some feedback and why…
3 weeks 6 days ago #647907
by Anonymous member
Reply to Anonymous member
John Jeff
3 weeks 5 days ago #647908
by John Jeff
Replied by John Jeff on topic Re: How many office staff for 250+ units?
1 per 100 is a super outdated mindset being that customer service is a significantly higher focus nowadays.
3 weeks 5 days ago #647909
by Art Lieb
Replied by Art Lieb on topic Re: How many office staff for 250+ units?
If you’re open on weekends you need 3 in / 3 out. Owners will try to staff with less to save money on payroll but it’s short-sighted because it costs the properly more than that in lost leases and resident satisfaction.
Beth Bridges
3 weeks 5 days ago #647910
by Beth Bridges
Replied by Beth Bridges on topic Re: How many office staff for 250+ units?
If it is a lease up you need more than 3. I would say at least least 3 and a part time just so you can give the customer service that residents and owners expect
Brenda Andrews Sherrill
3 weeks 5 days ago #647911
by Brenda Andrews Sherrill
Replied by Brenda Andrews Sherrill on topic Re: How many office staff for 250+ units?
In lease up, 4. If you go 3, you will always feel short staffed and have zero time to do anything other than show apartments. So, no marketing. If stable, 3 and close on Sundays. I would also add self touring function.
Jessica Renee Stranger
3 weeks 5 days ago #647912
by Jessica Renee Stranger
Replied by Jessica Renee Stranger on topic Re: How many office staff for 250+ units?
We have 280 units and there is 3 of us. PM, APM and LA.
Ivan Molina
3 weeks 5 days ago #647913
by Ivan Molina
Replied by Ivan Molina on topic Re: How many office staff for 250+ units?
How many do you have? I ask as when I had 252 it was the assistant and myself. Overwhelming, but it was seniors
Keenan J. Taylor
3 weeks 5 days ago #647914
by Keenan J. Taylor
Replied by Keenan J. Taylor on topic Re: How many office staff for 250+ units?
I know the standard is 1 per 100 but definitely would say 3. It would also depend on the property needs and demands.
Example. My first community only had 91 units but due to the demand it was me as manager and had a full time leaser
Example. My first community only had 91 units but due to the demand it was me as manager and had a full time leaser
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- Posts: 71
- Thank you received: 4
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- Posts: 71
- Thank you received: 4
3 weeks 5 days ago #647915
by Anonymous member
Replied by Anonymous member on topic Re: How many office staff for 250+ units?
Industry standard is no longer just dependant on how many units. It is according to age of property as well. If you are at a company that does not account for that. LEAVE before the trauma sets in.
3 weeks 5 days ago #647915
by Anonymous member