Yardi CRM IQ phones
Does anyone know if we can connect a tracking number from CRM IQ to a polycom phone so that users have accessibility to physical phones instead of their laptops?
PeacefulSpinach1335
Andrea Vasold Cosenza thanks but when you ring to a physical phone and call the person back from physical phone does the caller id reflect the tracking number?
PeacefulSpinach1335 oh! Great question. It should not because your calling out from the phone technically it should show that caller ID. Now You need to set your profile up to use a phone. When you call the person back the phone will ring you will pick it up and hear it ringing the prospect! I can send you some screenshots! Knock has this feature and I was so excited CRM does too!