Losing a team member is often one of the biggest disruptions of any company, but it can hit property management even harder than most.
Imagine a 250 unit property - that property often has ~2-3 office team members and similar for maintenance.
Losing an office team member isn’t just one person - it’s 33-50% of the entire office staff.
Normal companies don’t often run the risk of losing 50% of their staff in one fell swoop.
Often, remaining team members are expected to pick up the slack, and even after hiring someone new, the time to get back to normal is often measured in months.
Like
Mike
mentioned, there is a giant risk for burnout in this situation, and often, that burnout is sneaky and manifests itself over potentially years.
The strategy for dealing with is situation can vary, but there should be at least one common element to every plan, and that is to understand what a critical moment it is.
What are your all’s strategies to deal with employee shocks?
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