Topic: Property Management Software for New York City

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SPM
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My company has been working with SS&C Skyline Property Management Software for years. I am extremely unhappy with them as a company. The software is so buggy, it is unreal. They've been in business for so long and have kept the same design for so long, and they can't ever seem to work out the bugs. And there support stops emailing me back when I have a bug problem. Also their interface resembles that which would have been made during the dinosaur era. Overall I find it inefficient.I have been looking at a ton of other software available to fit my needs and have narrowed down to a few.

One of my main concerns is lease renewal management. Being that we manage properties in New York, we have to use New York State standard leases aka DHCR. At the moment we create the lease renewals using Crystal Reports and hooking up the mail merge values to Skyline's database. It picks up leases that are expiring and rewrites new ones with new values in place that are all DHCR compliant. I know Yardi has an optional "New York" module that can handle this. Also I have been thinking if Propertyware's mail merge reports can work out like this, but I am not really sure.

Another big feature I need is check scanning. I am trying to do large batch processing as efficiently as possible. I know again that Yardi and Propertyware offer this functionality.

I just wanted to know if anyone can recommend me something that works well for a New York based management company.

Thank you in advance.
Posted 12 years 7 months ago
Pete Maysonet's Avatar
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Nick,

We currently use Yardi for our large assets, and I have used it previously in both New York and Jersey. Great system. Other good systems are onsite by Real Page and MRI. MRI is a bit expensive option, but report wise is phenomenal. Onsite is really user friendly and a bit more affordable than Yardi, but overall I believe Yardi would be the best option cost and report wise.


Thanks,
Pedro
Posted 12 years 7 months ago
SPM's Avatar Topic Author
SPM
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Thank you for the reply Pedro, I really appreciate it. Yardi keeps looking to me like the best all around system. My main focus overall is to be more efficient. Skyline requires a lot of work to get things done. Do people even use it?

Anyways I also wanted to see if anyone had experience with Propertyware in New York. I did the test run for Propertyware and found that the workflow is excellent. The only down side as for Propertyware compared to Yardi, or even MRI is the fact that it does not have a built in DHCR option. So I would have to create a custom mail merge report but I am not sure if their report system is as good as Crystal for example where I can set up a bunch of if-else statements to get my lease renewals going.
Posted 12 years 7 months ago
Pete Maysonet's Avatar
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Hi Nick,

Unfortunately, I haven’t had the opportunity to work with Propertyware. The only systems I have experience with are Yardi, RentManager, Focus, Boston Property Manager, MRI, Onesite, PM2000 and TOPS. Of all these, Yardi is the best fit for my needs.

Thanks,
Pedro
Posted 12 years 7 months ago
Daniel Stein's Avatar
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I am extremely happy with Buildium.com
Posted 12 years 7 months ago
SPM's Avatar Topic Author
SPM
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How does Buildium handle lease renewals? From what I remember, it didn't fit my needs as far as creating DHCR compliant lease renewals
Posted 12 years 7 months ago
Daniel Stein's Avatar
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I don't know about DHCR...
Posted 12 years 7 months ago
Adam Friedberg's Avatar
Adam Friedberg
Hi Nick,

My name is Adam and I am the Director of Marketing at MDS Property Management Software- we are a New York based firm that caters specifically to the local market. If you are serious about finding a system that handles the red tape that goes into managing rent stabilized property you absolutely must see a demonstration of our system. It is truly exactly what you are looking for (yes, we do check scanning, integrated stabilized renewal printing and a whole lot more). We even have experience performing custom electronic data conversions from Skyline (along with all of the other major vendors that compete in NY).

The fact is, we have been doing this in NY since 1982 and have an extremely loyal, demanding customer base. I would be happy to put you in touch with some former Skyline users. They are some of our happiest clients.

I can be reached via email at This email address is being protected from spambots. You need JavaScript enabled to view it. and would be happy to discuss this further.
Posted 12 years 6 months ago
joe's Avatar
joe
email me at This email address is being protected from spambots. You need JavaScript enabled to view it. We have a great software for you.
Posted 11 years 10 months ago
Larry Gelfand's Avatar
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Hello NYC Multifamily Real Estate practioners. I manage 8 rent stabilized Brooklyn apartment buildings with 400 units and am looking for strong property management software system recommendations. Our legacy system is antiquated with no updates and unfortunately we've had a difficult time migrating to AppFolio and thus are looking for a user friendly system to help us manage rents, Section 8 and FHEPS programs, reporting, etc.
Posted 2 years 6 months ago