There have been a lot of talk about Mystery shopping apartment communities recently, and I wrote a blog about
mystery shopping from the leasing consultant's point of view
. And one thing that was a theme in the blog/comments was the idea of actually leasing to a mystery shopper! In other words, the shopper was so impressed that he/she actually leased at the community. Interestingly,
Sherle Brown
mentioned that this had actually happened a couple of times within her company, so it got me thinking, mystery shopping companies should create a "Hall of Fame" on their website! If this has happened, then that leasing agent should be recognized as an elite of the elite salesperson! I would love to go to a mystery shopping company's website and see a hall of fame, where it shared the impressive short list of those who somehow managed this accomplishment.