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Community Manager

Job Details
Job Title: Community Manager
Job Category: Property Manager
Location: San Antonio Texas
Job Description:

We are seeking three experienced Property Managers for three of our communities in the North San Antonio.

  • Arbor Hill Apartments- located near hwy 281 and E Bitters Rd.
  • Hyperion Apartments- located near Huebner Rd and Babcock Rd.
  • Hearthstone Apartments- located near hwy 345 and Cinnamon Creek Dr

200-260+ units

Class B properties

Essential Duties:

  • Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, OSHA, EPA, and all other Federal, State and Local laws pertaining to Multi-Family Housing.
  • Fully implement and enforce all policies and procedures as outlined in the Policy and Procedures Manual and inform/train staff on any revisions in a timely manner.
  • Assure that all vendors are on the approved vendor list.
  • Ensure that scheduling of turnkey units and processing of accounts payable are timely and accurate.
  • Hire, train, motivate and supervise all on-site staff in order to achieve operational goals assigned to the property. This will include team building, training, annual reviews, approval of payroll and overtime.
  • Constantly and consistently review all leasing performances and paperwork.
  • The Community Manager is responsible for office operations, quality curb appeal, office and model cleanliness
  • Conduct market surveys as required and create, implement marketing plans for ongoing success and high occupancy of community.
  • Provide high level of customer service at all times to residents, resulting in decreased turnover and high resident retention. Oversee lease renewal program for maximum retention.
  • The Community Manager must walk all rent readies as well as the property on a regularbasis ensuring that it is well maintained. During these inspections, all liability and/or deficiencies should be reported to their Regional Manager immediately.
  • Review and approve all leasing application files; enforce Community Qualifying Criteria in a fair and consistent manner for all leasing applicants.
  • Flexibility with scheduling and coverage as required by site and Regional Manager.

Education, Knowledge, Skills:

  • Prefer a minimum of high school degree.
  • Prior experience in property management or in a related industry is preferred.
  • CAM®,ARM® designation preferred.
  • Excellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations.
  • Bi-lingual abilities (written and verbal) may be required based on specific needs of property.
  • Property software experience is a MUST
  • Basic understanding of Landlord/Tenant laws and application, familiarity with state specific Lease and Addendums, Fair Housing/ADA regulations and application, OSHA & EPA requirements for property management industry.

Working Environment/Requirements

  • A portion of the typical work day is spent at his or her desk handling paperwork, computer transactions, correspondence, and employee or resident meetings.
  • Remainder of job requires constant physical inspections and leasing demonstrations of community, walking up/down stairs and covering multi-terrain landscape of property.
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