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Community Manager

Job Details
Job Title: Community Manager
Job Category: Property Manager
Location: Oceanside California
Job Description:

Position Summary

 

The Community Manager assists the Community Director with the overall operation of the property to ensure customer satisfaction. This position interacts with internal and external customers including resident, vendors, board members and committee members, as well as Hunt employees. This position is also responsible for site level leadership, responsible for collecting and posting rent payments; managing resident delinquencies, evictions, invoice processing, and legal notices; and performing pre-close and closeout accounting processes.

 

 

 

Essential Job Functions

 

Direct supervision of Leasing Agents and Resident Service Specialists. Participates in the hiring, training, performance management and termination of Leasing Agents and Resident Service Specialists.

Monitors all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining balanced, accurate rent roll.

Collects delinquent account balances from previous residents. Calculate and Process tenant refunds.

Accurately and timely completes daily, weekly, and monthly financial and leasing reports, including month-end pre-close, closeout, market surveys, and lease expiration matrix. Generate various reports as required. 

Audits records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.

Processes evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.

Leases units as needed. Ensures execution of leases and lease files are properly completed.

Send out lease expiration letters, and process lease renewals.

Responsible for shopping competitive properties.

Enter, process, and receive vendor payables. Scan all invoices to the AP department to process payments.

Ensure that unsafe conditions are corrected in a timely manner.

Processes move-ins, move-outs, and lease renewals.

Assists Community Director with site level leadership to include staff performance and resident relations.

Assists with resident retention, which may involve planning and organizing social events at the property.

Assumes responsibility for the operations of the property in the absence of the Community Director.

Ensure compliance with company policies and procedures.

Perform physical inspections of the property and verify condition of vacant units and community appearance and safety. 

Coordinate with maintenance and make-ready staff to ensure timely recondition of units after move-out.

May perform 30-day pre-inspections and move in/outs inspections with residents.

Assist in weekly, monthly, quarterly reports and executive summaries.

Create PO’s for office expenses and may create, process and invoice residents for monthly utilities.

Perform other duties and projects as assigned.

 

 

Education

 

Have a high school diploma (or equivalent) a Bachelor’s degree in Business Administration, Property Management, or other related discipline is preferred.

 

 

 

Experience and Qualifications

 

High school diploma (or equivalent) required. Bachelor’s degree in Business Administration, Property Management, or other related discipline is preferred.

Two years previous property leasing experience or applicable skills.

Minimum of one to two year’s previous experience managing others.

Strong computer skills with MS Office Suite (Word, Excel, PowerPoint, and Outlook).

Previous experience with YARDI is preferred.

Strong verbal and written communication skills.

Certified Professional of Occupancy (CPO) certification or Accredited Residential Management (ARM) certification highly preferred. Certified Apartment Manager (CAM) preferred.

Ability to work effectively with employees at all levels of the organization as well as working with the military community and the military command.

Valid driver’s license required.

EEO/ADA

 

Hunt provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 

#ZRHMH

 

 

Qualifications

Behaviors

Required

 

Team Player: Works well as a member of a group

 

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

 

Preferred

 

Loyal: Shows firm and constant support to a cause

 

Thought Provoking: Capable of making others think deeply on a subject

 

Leader: Inspires teammates to follow them

 

Innovative: Consistently introduces new ideas and demonstrates original thinking

 

Functional Expert: Considered a thought leader on a subject

 

Enthusiastic: Shows intense and eager enjoyment and interest

 

Dedicated: Devoted to a task or purpose with loyalty or integrity

 

Motivations

Required

 

Self-Starter: Inspired to perform without outside help

 

Goal Completion: Inspired to perform well by the completion of tasks

 

Preferred

 

Peer Recognition: Inspired to perform well by the praise of coworkers

 

Job Security: Inspired to perform well by the knowledge that your job is safe

 

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

 

Financial: Inspired to perform well by monetary reimbursement

 

Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business

 

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

 

Education

Required

 

High School or better.

 

Preferred

 

Bachelors or better.

 

Experience

Required

 

2 years: Requires a reliable, self-motivated, team player who pays close attention detail, demonstrates strong communication, client management and business literacy skills. Demonstrates discretion and ability to maintain a professional attitude and appearance. Effectively envision, develop, and implement new strategies to address competitive, complex business issues. Takes initiative to identify and anticipate client needs and make recommendations for implementation.

Licenses & Certifications

Preferred

 

Cert Apartment Mgr

Accrdt Residential Mgmt

Cert Prof of Occupancy

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