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Part-time Leasing Consultant

Job Details
Job Title: Part-time Leasing Consultant
Job Category: Leasing Consultant
Location: Rochester Hills Michigan
Job Description:

From discovering the prospects needs and matching them with the perfect apartment, to nurturing the resident experience while supporting the property’s needs; our Leasing Consultants are critical to building our apartment communities.  Every day is an opportunity to meet new people and turn them into a loyal customer.

 

We are looking for dynamic, top performing sales people with high energy and superior sales and customer service experience.  The ideal candidate must thrive in a fast paced leasing office, juggle various tasks and work well within a team.

 

What you can expect to do in this role:

  • You will be the first point of contact with prospective residents, current residents, vendors or Fairfield associates. 
  • This position will tour, qualify and sell the property’s features to prospective residents.
  • Manage the leasing, closing and move in process with our new residents.  
  • Initial questions most likely come through you first. You must be quick to determine the customer’s needs, resolve and/or escalate to a higher level as permitted.
  • Fostering new relationships with our customers is vital to the success of this position.  
  • We look to you to use your customer friendly personality as well as your ability to diffuse/resolve difficult situations while nurturing relationships.
  • Using your strong administrative and computer skills, this position will manage various tasks, such as managing lease files, updating necessary paperwork and computer systems, completing marketing/advertising tasks, updating social media sites, etc.
  • Weekends are required; must be able to work a flexible schedule to include weekends, evenings and holidays.

 

What you can bring to the role:

  • Superior sales and customer service skills.
  • Prior leasing experience is helpful.
  • Strong time management and organizational skills.
  • Strong attention to detail and good follow through.
  • Professional appearance and demeanor.
  • Superior ability to help our customers and resolve any issues with professionalism and clear communication.
  • Strong typing and computer skills as well as knowledge of Microsoft Outlook, Word and Excel.
  • Experience using Yardi or other related property management accounting software is preferred.
  • Your ability to manage several tasks at once while remaining detailed and well organized. 
  • Good follow through is necessary so our customers feel their needs are recognized and met.
  • Strong adherence to ethical standards including, but not limited to, the ability to maintain confidentiality and maintain fiduciary responsibility.

 

What is required:

  • High school diploma or equivalent. 
  • Valid driver’s license.
  • Real estate and/or other license as required by law.
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