In this session, learn how to communicate and navigate through conflict resolution to build trust and reliability. We will challenge you to see that two people can see things differently and both be right. We will explore conversations vs. dialogue, active speaking, conflict vs. combat, triggers and how to avoid them, as well as give you tools to move through conflict. By the end of the session, you will be able to see that conflict resolution begins with you and ends with creating understanding.
- Demonstrate effective communication in conflict and important conversations.
- Understand conflict's origin and resolve problems to move towards common goals.
- Understand personal accountability in communication and conflict.
Join Jessica Fern and the Webinar Wednesday Team on October 21, 2020 at 2pm Eastern Time to Master Conflict Resolution!
A special thanks to RentCafe and acriHR
* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.