Encountering difficult people in the workplace is nothing new to multifamily professionals. Whether you are mild mannered or short tempered, keeping your cool amid conflict is a skill that can be mastered. In this session Katie shares the do’s and don’ts of de-escalating conflict while guiding participants through techniques that can easily be used to turn confrontation into compromise.
Attendees of this session will:
- Learn how to anticipate a potential conflict
- Identify the necessary skills for de-escalating conflict
- Obtain self-regulation techniques
- Gain tips for handling hot button issues
Join Katie Rigsby and the Webinar Wednesday Team on October 6, 2021 at 2pm Eastern Time Learn How To Turn Confrontation into Compromise!
A special thanks to RentCafe and Leonardo247
* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.