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Resident Retention
10 Commandments of Customer Service
Donje Putnam
7684 Hits
1 Comment
Resident Retention
7684 Hits
1 Comment
Want More Lease Renewals? Consider These Critical Touchpoints in the Resident Relationship
Brian Duggan
5561 Hits
0 Comments
Resident Retention
5561 Hits
0 Comments
Driving Resident Retention in a Hypercompetitive Rental Market
Michael Shytle
3041 Hits
0 Comments
Resident Retention
3041 Hits
0 Comments
3 Proactive Strategies for Improving Resident Retention
Alex Samoylovich
1667 Hits
0 Comments
Resident Retention
1667 Hits
0 Comments
Resident Experience is your Underperforming Asset
Dan Lieberman
1437 Hits
0 Comments
Resident Retention
1437 Hits
0 Comments
A New Day to Improve the Residents’ Experience
Mike Kaeding
2696 Hits
0 Comments
Resident Retention
2696 Hits
0 Comments
Technology: The Unsung Hero of Renewals
Chesleigh Winfree
1592 Hits
0 Comments
Resident Retention
1592 Hits
0 Comments
Do We Really Want Our Residents to Stay?
Dan Lieberman
2594 Hits
2 Comments
Resident Retention
2594 Hits
2 Comments
Get the MAX out of your EMS!
Patcharles Iovanella
2725 Hits
0 Comments
Property Management
Resident Retention
Apartment Maintenance
Student Housing
Multifamily Industry News and Trends
Vendor and Supplier Topics
Miscellaneous
2725 Hits
0 Comments
Ideas for Employee Appreciation (Some Can Easily Be Tailored to Resident Appreciation)
Barbara Savona
1709 Hits
2 Comments
Property Management
Apartment Marketing
Resident Retention
Multifamily Training and Career Development
1709 Hits
2 Comments
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Recent Blogs
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Recent Comments
Brad Chandler
Jesse, Great point. Chargebacks only influence behavior if residents believe the charges will actual...
As an owner, I can say chargebacks only work if you actually collect them. We used to write off a lo...
Great post!
I'm seeing the psychology shift in the multifamily sector and so happy to be here for it. Thank you...
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