From policies to procedures to practice, why does everything have to be so hard? Attend this session to improve customer and coworker interaction, reduce frustration, and enjoy a laugh or two. Packed with tips and tools, you'll leave with strategies to make life smoother for your team, your client, your customer, and ultimately yourself, while achieving the business' goals. Create a Culture of Customer Service that's Easy-Breezy and Achieves Your Goals!
Join Mary Gwyn and the Webinar Wednesday Team on October 24, 2018 at 2pm Eastern Time to Create A Culture of Customer Service!
Who should watch:
On Site Team Members, Regional Managers, Small Owners, Management Company Executives, Training Directors
About Mary Gwyn:
Mary Gwyn, CPM, is Chief Innovator of Apartment Dynamics, with over 20 years in the Multifamily Industry. She consults and trains for companies all over the country, utilizing her marketing and operating strategies on our own portfolio to produce unsurpassed results. Her hands-on approach to multifamily paired with her industry foresight and tenacity helps her develop and implement innovative solutions, and web and in-person training programs, all designed to achieve a property’s maximum financial performance. She is a regular speaker at industry events including NAA, company annual meetings, Realtors and Apartment Associations, and writes for trade publications, including UNITS Magazine, MultifamilyInsiders.com, and the Apartment Dynamics blog. Learn more at www.AptDynamics.com!
* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.