by Rommel Anacan
“Done For You” Shouldn’t Mean “Let Go of the Wheel” - Multifamily Blogs
We love set it and forget it in multifamily housing, don't we? Whether it's the rise of self-guided tours, automated follow ups, technology that sells,…
Can't comment or like? Make sure to log in or register for a free account!
Guest Insider
Easy! Recipe for Team Success
Ingredients:
• 1 leader in a management role (not just a manager — there’s a difference)
• 2 cups of comprehension and communication (especially during misunderstandings)
• 1 generous scoop of excellent customer service (without breaking rules)
• 2 teaspoons of trust
• 1 pinch of patience
• A dash of emotional self-awareness
• A side of personal growth (getting help outside of work when needed)
Instructions:
1. Start with a leader who guides, supports, and uplifts—not someone who just holds authority.
2. Stir in comprehension and communication, especially in moments of misinterpretation. Let this mixture simmer until understanding is reached.
3. Add excellent customer service, being careful not to over-season with rule-bending—stick to the Fair Housing guidelines.
4. Sprinkle in trust and patience, essential for day-to-day collaboration.
5. Blend in emotional awareness, encouraging team members to manage personal struggles outside of work so they don’t... Show more
Ingredients:
• 1 leader in a management role (not just a manager — there’s a difference)
• 2 cups of comprehension and communication (especially during misunderstandings)
• 1 generous scoop of excellent customer service (without breaking rules)
• 2 teaspoons of trust
• 1 pinch of patience
• A dash of emotional self-awareness
• A side of personal growth (getting help outside of work when needed)
Instructions:
1. Start with a leader who guides, supports, and uplifts—not someone who just holds authority.
2. Stir in comprehension and communication, especially in moments of misinterpretation. Let this mixture simmer until understanding is reached.
3. Add excellent customer service, being careful not to over-season with rule-bending—stick to the Fair Housing guidelines.
4. Sprinkle in trust and patience, essential for day-to-day collaboration.
5. Blend in emotional awareness, encouraging team members to manage personal struggles outside of work so they don’t... Show more
Chris Finetto
- 5 Tablespoons of humor
- 3 Dashes of satire
- 30ml of patience
- A good sprinkle of ambidexterity.
- And a heaping scoop of “everyone is on the same team so figure it the phuck out…”
Best paired with with a side of vodka and Vicodin.
- 3 Dashes of satire
- 30ml of patience
- A good sprinkle of ambidexterity.
- And a heaping scoop of “everyone is on the same team so figure it the phuck out…”
Best paired with with a side of vodka and Vicodin.
Guest Insider
Ingredients:
• 1 cup Clear Communication
• 2 cups Resident Empathy
• 1 ½ cups Operational Consistency
• ½ cup Flexibility & Adaptability
• 2 tablespoons Proactive Problem-Solving
• 1 generous scoop of Team Collaboration
• A pinch of Positive Attitude (daily)
• Data Dash – insights from surveys, reviews, and feedback
• Optional garnish: Humor, Heart, and a little Hustle
Instructions:
1. Preheat the Culture
Start with a strong foundation of shared values. Warm up the team with a clear sense of purpose: serve residents, support each other, and represent the community with pride.
2. Mix Communication and Empathy
Blend your communication and empathy until smooth—this creates the base for trust with both residents and teammates. Stir in active listening, especially during resident frustrations or internal challenges.
3. Fold in Operational Consistency
Carefully incorporate consistent processes: follow-ups, move-in checklists, maintenance timelines, and renewal workflows. This ensures every... Show more
• 1 cup Clear Communication
• 2 cups Resident Empathy
• 1 ½ cups Operational Consistency
• ½ cup Flexibility & Adaptability
• 2 tablespoons Proactive Problem-Solving
• 1 generous scoop of Team Collaboration
• A pinch of Positive Attitude (daily)
• Data Dash – insights from surveys, reviews, and feedback
• Optional garnish: Humor, Heart, and a little Hustle
Instructions:
1. Preheat the Culture
Start with a strong foundation of shared values. Warm up the team with a clear sense of purpose: serve residents, support each other, and represent the community with pride.
2. Mix Communication and Empathy
Blend your communication and empathy until smooth—this creates the base for trust with both residents and teammates. Stir in active listening, especially during resident frustrations or internal challenges.
3. Fold in Operational Consistency
Carefully incorporate consistent processes: follow-ups, move-in checklists, maintenance timelines, and renewal workflows. This ensures every... Show more
Can't comment or like? Make sure to log in or register for a free account!
Market data collection strategies, including the collection of public versus private data, has dominated the headlines over the past few years, so I asked Clay Llewellyn, COO of Income Property Specialists, to discuss their market data strategies.In this interview, Clay discusses how they evolved their market data strategies over time from manual collection, revenue management systems, centralized data colle ...
Can't comment or like? Make sure to log in or register for a free account!
Who is up for having the metro go through your apartment community?
Guest Insider
That feels very Disney to me!
Can't comment or like? Make sure to log in or register for a free account!
-
Event starts in:
-
25 JunOnline! -
09 JulOnline!
