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Yearning for a More Positive and Productive Multifamily Workplace? Try These 3 Communication Strategies

Yearning for a More Positive and Productive Multifamily Workplace? Try These 3 Communication Strategies
Good communication is the hallmark of a respectful and productive workplace. It can also be frustratingly hard to accomplish. Multifamily supervisors are reporting higher than normal levels of incivility in the workplace these days—not surprising, when you consider how stressed out and uncivilized the world at large is today. Here are three strategies for leaders to consider in order to strengthen their workplace relationships. Stop Talking and Start Listening As a multifamily supervisor, you likely have to do a lot of talking. Your team members need direction and guidance, and decisions must be made. However, be careful of dominating workplace conversations to the extent that employees’ perspectives aren’t being heard. To be an effective leader, strive to listen at least as much as you speak. Here are some ways to get your associates talking. Allow team members other than yourself to lead the weekly staff meetings; consider setting up a rotation so everyone who is interested gets a chance to lead. When someone raises a question in a meeting, invite others to weigh in before you. Hold regular one-on-one meetings with everyone you supervise to encourage open communication. Make a point to connect with everyone you lead on a daily basis, even if it’s only for a quick conversation, email, or text exchange. Conduct frequent, confidential surveys so employees can offer candid feedback without fear of reprisal or judgment. And importantly, empower employees to speak up regularly by acting on the concerns they share. Only then will your team members see the val......
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Can't We All Just Get Along?

Can't We All Just Get Along?

A few days ago my wife and I had a “discussion” that was particularly illuminating and frustrating all at the same time. I realized that I was approaching a situation in our relationship in a way that I felt was respectful and thoughtful; however she revealed that my actions were not perceived as being respectful and thoughtful at all! In fact, she thought that I was being the opposite of respectful and thoughtful! This was the frustrating part!   The illuminating part was seeing once again, just how different we really are. In my attempts to do the right thing, I ended up doing the wrong thing in her eyes. In her attempts to do the right thing, she ended up doing the wrong thing in my eyes.    Sound familiar?   This same process not only plays out in millions of homes, it plays out everyday where we work too doesn’t it? I read a stat that said that over 60% of workplace clashes were due to “personality conflicts.” Incidentally, “personality conflicts” is a nice way to say, “I think my co-worker is a moron! Jerk! Idiot! Talks too much! Doesn’t talk enough! Is too excited! Is too dull! Smiles too much! Never smiles! Tells dumb jokes. Never has enough fun. Likes Coca-Cola! Likes Pepsi! Voted for Obama. Voted for Romney!” and on and on and on.   In other words, one of the the biggest causes of conflict in the workplace is tied into how we relate to one another!  &nb......
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