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The Importance of Differentiation

The Importance of Differentiation

As someone who was recently apartment-hunting, the process was a complete blur. I looked at apartment after apartment, and in some ways it felt like I was looking at the same place over and over again. Beautiful amenities, a patio with a nice view, and brand new appliances. After a couple of weeks, it was hard to recall any differences in the properties I visited. I ended up choosing a condo close to our office, but it showed me a different perspective on what prospective residents are going through.

 

Prospective residents have an overwhelming number of options when they are choosing where to live. These properties primarily market in the same manner, showing off similar amenities and offerings as ten other properties within a mile radius.

 

So what becomes the deciding factor for the prospective resident? Maybe price, location or name recognition.

 

But what if a property truly differentiated itself from competitors? That requires specificity, and effort, but it’s well worth it.

 

For example, we have a client that is laser-focused on sustainability and wellness. The building has acquired a fitwel certification, showing residents that their health is a priority. They have a partnership with Best Bees, which provides residents with fresh honey and improves bee health. They have also partnered with us to provide residents with an on-site wellness program, ensuring that residents have access to the tools they need to live a healthier lifestyle.

 

This community has been extremely successful in their lease-up, not only because they are memorable to prospective residents, but also because they are attracting residents that are interested in sustainability and living a healthier life. 

 

Separating your property from others in the market will result in happier residents, lower marketing costs, and a smoother lease-up process.

 

 
This comment was minimized by the moderator on the site

Dylan, great points on differentiation! It's amazing how homogenous we're becoming. Rather than studying the market comps to see what they have/offer and doing something different, we copy it! So much so that I have clients that know the Sherwin Williams color, Agreeable Gray! Whether it's differentiating the product, the services, the focus as you reference, distinctions rock!

  Mary Gwyn

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