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I’ve Learned So Much from My Mistakes, I’m Thinking of Making a Few More

11877_NAAA_728x90_REV3-AFF.jpgAn old mountaineer from West Virginia was admired for his wisdom.  “Uncle Zed,” asked a young man.  How did you get so wise?” “Weren’t hard,” said the old man.  “I’ve got good judgment.  Good judgment comes from experience – and experience……  Well, that comes from making bad judgments!” Over the course of our careers many of us have likely exercised poor judgment in certain situations that taught us valuable life lessons as well as professional ones.  If you think back through your work life, I’m sure you can point to times when you would have loved to press a “Re Do” button.  Nevertheless, those experiences left an indelible imprint on you and changed your course or direction. Throughout the course of my 40+ year career in property management I can point to countless times when things didn’t go quite the way they should have.  In some instances, I made poor decisions about attire or didn’t understand the importance of business etiquette.  In other instances I hadn’t done my homework in advance of a client visit or didn’t grasp the financial implications of a recommendation I was making to an owner about a property I managed.  Sometimes, the impact of my judgment reflected poorly on my company or had an adverse effect on a relationship with an employee. Thankfully, in most cases, I came away with valuable life lessons that have served me well throughout my career.  Those lessons were sometimes painful, but as I reflect back on them today, some are humorous and give me a good chuckle from time ......
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Do You Know How to Keep Your Employees Motivated and Engaged?

There are two statistics about the American workforce that should be keeping human resource professionals and CEOs awake at night. The first is the national Quit Rate in the US.  Some people call it the “Take This Job and Shove It” index.  The figure shows the percentage of Americans who are jumping ship voluntarily and is reported monthly by the Bureau of Labor Statistics.  The BLS reports that the US Quit Rate is at its highest level since 2008 and now hovers near 2.0%.  Translated into real numbers, that means that almost 2.8 million workers left their jobs in April 2015, the most recent month for which data is available.  What makes that statistic even more troubling is that groups like the Gallup Organization, ASTD and the Saratoga Institute independently reported that of the employees that voluntarily leave their jobs, somewhere between 75% and 80% do so because of their bosses, not the job itself.  We have a crisis of leadership and supervision in the workplace today that is impacting the profitability of companies in this country as employees seek opportunities where they will be appreciated and valued. The second equally troubling statistic, which is clearly tied to the Quit Rate, is the Employee Engagement Rate within the American workforce.  The Gallup Organization has reported that over the past decade employee engagement at work has remained at a dismal level of just under 30%.  That means that more than two-thirds of employees in the US are disengaged at work – they’re checked......
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