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Jen is the Chief Learning Officer for Swift Bunny and is the multifamily industry’s leading educator and authority on employee engagement, resident retention, company culture, online reputation management, and corporate social responsibility. A noted author and highly followed blogger, she has spoken at such industry events as NMHC OpTech, Apartmentalize, AIM, and the Multifamily Social Media Summit. Because Jen began her career as Quality Manager for a property management company in Southern California, she speaks your language and knows firsthand what property teams encounter each day.
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