"2 days ago they said that they would be here for today's tour. How could it be they didn't arrive?"

Are we actually living in reality rn? 😵‍💫

I don't even know what I'm having for dinner 2 days out, what makes you think this stranger, that owes you nothing, will remember a set tour?

Overassumption is what kills most signed deals in the rental market.

Overassumption that the prospect will do what you think they'll do.

Overassumption that the agent will lead with quality service.

Here's a reminder for today: Stop assuming your prospect will remember you, and make sure they actually do by following up until the minute of the tour.

My grandfather used to always tell me growing up, "Thoughts aren't worth a d@%!"

Pick up the phone and confirm that tour!!