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Brent Williams' Apartment Blog

Thoughts, comments, and ideas about the overall multifamily industry, as well as a property-specific focus on resident retention and apartment marketing.

Leveraging Training to Enhance Your Property’s Service and Bottom Line

I had the pleasure of joining the incredible Mindy Price on the Multifamily Leaders podcast!  I share a little of my story in multifamily, and then we delve into enhancing your company's training, specifically digging into the critical role of engagement.  No matter how good the lesson is, if team members are bored and barely holding on, then they will learn very little.  So we discuss a few of the  keys to ensuring training success!



In this episode, Brent Williams reflects on his beginning in the multifamily industry and how his experience as a resident led him ultimately to launch Multifamily Insiders. A resource for professionals to share ideas, best practices, and emerging trends, it now has over 300,000 unique visitors to its website every year. With his entrepreneurial background, Williams advises people not to fear failure.

Mindy and Williams next shift into discussing MFI’s Webinar Wednesdays series and the pandemic’s impact on the training sessions offered by speakers.

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