The Employee’s Experience Effects the Customer’s Experience
Did you know the customer’s experience is connected to the employee’s experience? While you may be familiar with customer experience, I want to expand on employee experience and how the two are connected. Employee experience encompasses all that people encounter at an organization. It’s an extensive view at the relationship between the employee and the organization. It involves the very first interaction an employee had with th ...
Is anyone attempting to tighten up policies on how you approve ESAs. I know it has been a problem but WOW lately it seems SUPER OUT OF CONTROL!
We even have people flat out say “oh I’ll just get an ESA letter”!
I’m like ummmm no….that’s not how this works?!?!
Just curious if anyone would...
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How to Get the Most Profit When Selling Your Investment Property
All too often I receive inquiries from a potential seller that wants to “get the highest price” for their property, but does not want to list it, or market the property. This seems counter intuitive, especially tothe basic law of economics… supply and demand. Although there is not much an average seller can do to affect the supply line, they can create demand by using a good agent. I started my career working in real ...
Happy Friday, all!
oh my goodness!! LOVE THIS!
You absolutely nailed it, Maritza! This staffing shortage is unprecedented and unfortunately will likely be with us for the foreseeable future. I just read today that as of May 14, the department of labor numbers indicate there are roughly 2 open jo
Insights From REBA's Own - Chandler Mead
Meet Chandler. As REBA’s Technical Support Specialist, he does everything from managing client support tickets and questions to helping the Implementation team with dashboard setups and data verification. Although he says you wouldn’t know it when you saw him, Chandler is a big numbers guy. From an 8th-grade Business Intelligence class to a high school Accounting course, Chandler has continued to follow the dat ...
Hi Shawn, thanks for sharing this excellent blog! I agree with your sentiments wholeheartedly. I also appreciate just how difficult it is to GIVE that not so "good" feedback. I think as an industry we don't do enough to develop our managers and super
How many multifamily companies have a "Director of Fun"? Sounds like an awesome time!
This is so interesting! I could absolutely see this for student housing. How do you make sure the messaging doesn't make it seem like they need to fix their apartment?
For all of you who said the last one should be popped, umm, maybe that wasn't a good idea.
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"Saving the best for last" means showcasing it to only 30% - or less - of your audience. Anyone who's paid much attention to YouTube Analytics would know that and start with the best. The video features too much of the Realtor and too disorientin
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