Another way to help keep up with those situations is to use your lead manager to keep track of individuals using their name, email, or phone number to see what contact they may have made prior to submitting a "blah.com" lead. The trick is making sure your leads from all sources are getting inserted in ways that don't make more work for you.

Just to play a little devils' advocate by taking into a couple points of view. I used to hold the opinion that it's no mistake that a pay to play business model for the websites like "blah.com" lends itself to a disadvantage to the property. And, doesn't necessarily lend itself to honesty on the part of the customer. However, blah.com does have a limit of how many leads (max) a property will have to pay in any given quarter. And, make no mistake - blah.com in our neighborhood does have a great web presence.

And, as I am a decision maker in these instances I have often been perceived by the customer as being unfair by citing other sources that may have been mentioned. So, I am no longer willing to present any negative outcome to those that seek the payout from the site. These days, I pay up knowing there is a maximum of the referrals we have to pay (by the way I rarely pay the max on a 535 unit bldg). And, the customer is happy. Maybe every know and then blah.com will have to take the hit!