Multifamily workplaces around the country are wrestling with the challenges of reopening their offices. According to research by SHRM, 50% of employers plan to return to the workplace by July 15, and 39% will implement a phased return to work strategy.

As multifamily housing operators make their return to work plans, leaders should adopt a people-first mentality and demonstrate compassion for the concerns of their associates. Here are just some of the issues that team members may be worried about:  

Resolving the numerous practical challenges of reopening—such as securing adequate supplies of PPE, disinfecting workspaces and amenity areas, and reconfiguring office layouts to accommodate social distancing—while challenging indeed, may be the easiest part about returning to work. Addressing the fears and concerns of team members may be even more difficult—and just as critical.  

Here are some topics you may consider addressing in your one-on-one meetings as you craft your reopening plans:

Keep in mind that while we are all going through the same pandemic, every individual’s circumstances are different. Some of your team members may be eager to get back to ‘business as usual’ while others may have serious concerns or roadblocks to clear. Approach this transition with compassion and concern for the unique needs of each team member.