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All Things Property Management

All Things Property Management is a one-stop destination for folks interested in learning more about managing real estate. Broken down into a variety of targeted columns, the information that you are looking for is easily accessible — from investing tips and best practices in The Intelligent Investor to the real-life dilemmas of property managers in Stories from the Front Lines. We’ve brought on contributing writers from across the country to share their respective expertise with you, whether you’re a landlord, a professional property manager, or an association board member. Your feedback, participation, and comments will help us deliver the information you need most.

Simple SEO for Property Management Sites

A guest post by Joe Dawson, PrintingPeach.ca, Toronto, Ontario, Canada

If you run your own property management company's website, SEO Buttonyou have likely heard of search engine optimization (SEO). One popular scheme that low-rent SEO companies use is to add blog comments or send unsolicited emails to website owners claiming that they can get your site hundreds or thousands more visitors every day by optimizing your page for search engines. Remember, if it sounds too good to be true ...

So what is SEO and why does it matter to you? SEO determines how search engines categorize you in terms of what search terms are relevant to your page and how far up the list of search results you belong. The text clues on your page should let a search engine know that you belong in the search results when someone Googles "property management in Anytown." It should also specifically let the search engine know whether or not you belong on the page when someone searches for "condos to rent in Anytown" or "pet-friendly rentals in Anytown."

Search engine programs called "spiders" scan the Internet constantly (they "crawl" all over the web, so they're "spiders"). When search engine spiders look at your site, they determine what you're all about. The spiders read all of the content on your site that they can, looking for groups of words that put you in the same category as other sites. If you have a lot of instances of the words "dog," "treats," and "chew toys," then it's safe for the spider to assume that your page is related to dog treats and chew toys and that your page might be relevant for similar searches like "dog bones" and "rawhide chews."

This is why SEO matters -- making sure your site is search engine-friendly is one of the best ways to find people who are trying to find you. People searching on the Internet for "rental properties" are likely very interested in what you have to offer. Make it easy for those people by taking simple steps to optimize your site. The returns on SEO investment are usually much better than advertising to get your company's name out to the public as a whole.

The first step to optimizing your site is keyword research. You want the terms that are highly relevant to your site that lots of people search for to appear a lot on your site. The first step of keyword research is thinking about your company -- what you do, what you would search for if you were looking for your own kind of company, and if you have any unique qualities that similar companies don't have. If you have a specialty, like if your properties are the only ones in town that are pet friendly, you should likely think of keywords to include on your site to reflect that. There are lots of tools on the Internet to help you with keyword research (Google's keyword tool is a good one to start with) and plenty of information if you want more on the topic.

Now that you have keywords in mind, go through your site and make changes if you need to. Also keep these rules of thumb in mind if you create new content or pages:

  • Emphasize those places on the page search engines think are important. Make sure you include the really important keywords in your page titles, headings, and URLs.
  • Sprinkle keywords into the text on your pages. About three times within the body text on your pages is enough.
  • Add information to your objects, images, and videos. Search engines can't read through information that's included in a block of Java code or interpret images or videos. Give them a hand by adding description tags to objects on the page, making a descriptive name for media files, and adding a transcript of video files that are heavy on spoken information.

Most of the tips presented here fall into the category of "on-page SEO." There is a whole realm of SEO not mentioned here, "off-page SEO," that deals with the other job search engines have, like ranking related pages on the results page. Off-page SEO's scope is much bigger than on-page SEO's, and professionals make careers out of it. We're not going to tackle it here, but a good primer is available on SEOMoz. For now, implement these tips on your site and you will be well on your way to a better search engine experience for your property management company's website.


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  • I think it's great to remind property managers that SEO is really important part of the marketing equation but it's too complicated to explain in a brief blog post and understandably, the average reader is probably going to have more questions than answers after reading this post.

    In a nutshell, folks who have taken control of SEO get more leads from their websites than any other traffic source and a small investment goes a long way. In most cases, SEO is best left to a company or individual with a track record of helping multifamily companies and there are several industry vendors who can offer you help and I'd be happy to share a list of qualified firms.

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I came across the following quote on the blog Customer Experience Matters today. The quote originally came from the Harvard Business Publishing site where they were showcasing a book called "The Forever War" "One day near Kandahar I came across a minefield, which was hardly extraordinary in itself, and next to it a man named Juma Khan Gulalai. The field was bright and green. Gulalai was a butcher and he’d set up his table there, his apron and knives at the ready. Every day, ...
First of all, I want you to know that I am all for technology.  I have a cell phone, a laptop computer, voicemail, an email account, and a Facebook account.  I love that I have access to information and can communicate with the touch of a finger.  I love the fact that I can communicate with someone across the country in the middle of the night if I want to.  It is amazing.Now for the reason for my post today - I am so sick of not being able to talk to a live person. &nbs...