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Working with Millennials in Property Management

Working with Millennials in Property Management
My assistant recently announced her retirement. I was not surprised as she has been alluding to it for months now. Over the past few months, I have also been asked to be on a search committee for a mid-level management position and help with other various candidate interviews. Reflecting on those interviews along with the excitement of leading my own search for a new assistant sparked my interest on the thoughts and perceptions of working with Millennials in the property management industry. First, let me disclose that I am a millennial. I work primarily for millennial residents as I manage a graduate and student family housing apartment community. As a renter and consumer, I like things new, shiny, and technologically advanced. When I need to know something, I need to find it quickly on my iPhone or iPad preferably using Wifi to avoid data charges. AT&T captures Millennials fairly well with their “We Want More” commercial. Check it out here: http://www.youtube.com/watch?v=OnA3C9Af_oc. Let’s start with Millennials and Career Progression. Millennials want to climb the ladder quickly. This should not be a hard concept to grasp. If you know a high-schooler, then you know that everything is competitive. Academics, athletics, volunteerism, college admissions. Some of these kids will carry that ultra-competitive spirit throughout college and into your community office. The idea of just leasing apartments for several years will not be enough for many Millennials.  Here is where great managers will set themselves apart from the rest. Let them grow. “Managers need to really ......
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