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CUSTOMER EXPERIENCE: Are You Boring Your Customers?
Maria Lawson
1733 Hits
2 Comments
Property Management
1733 Hits
2 Comments
An inconvenient truth about consumer reviews
Maria Lawson
2088 Hits
2 Comments
Property Management
2088 Hits
2 Comments
Redirecting Rejection
Maria Lawson
3497 Hits
0 Comments
Apartment Jobs and Personal Growth
3497 Hits
0 Comments
Building Your Online Brand - Part 5
Maria Lawson
2566 Hits
3 Comments
Property Management
2566 Hits
3 Comments
THE $1,600,000 CLIMB TO THE TOP! THE POWER OF REFINANCING A PROPERTY.
Maria Lawson
5555 Hits
2 Comments
Apartment Investment
5555 Hits
2 Comments
CUSTOMER LOYALTY: I Am the Complaint Department? Now what?
Maria Lawson
6272 Hits
8 Comments
Property Management
6272 Hits
8 Comments
Welcome Means So Much
Alison Voyvodich
3563 Hits
0 Comments
Property Management
3563 Hits
0 Comments
Using Facebook to Capture and Understand Resident Feedback
Maggie Gormley
4249 Hits
1 Comment
Property Management
4249 Hits
1 Comment
Social Media means having our residents market for us. Don’t be scared…
Maria Lawson
3609 Hits
0 Comments
Property Management
3609 Hits
0 Comments
If You Don't Want to Serve Customers Maybe a Job Serving Customers Isn't For You!
Maria Lawson
3937 Hits
0 Comments
Resident Retention
3937 Hits
0 Comments
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Recent Comments
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Jackie Kovena
Industry Legend, Kate Good, Talks About the Power of Influencer Marketing
Kate Good and the Apartment All Stars were one of my very first events I attended in multifamily - L...
Brent Williams
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Great thoughts, Ellen.
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Laura Bruyere
Industry Legend, Kate Good, Talks About the Power of Influencer Marketing
Thank you Kate! Great information as always!
Ellen Thompson
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Great post, Brent. I would also add that some of our systems are not set up to easily capture data, ...
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